CX Trainings

KCA is one of only seven Recognized Training Providers (RTP) globally by the
Customer Experience Professional Association (CXPA)

  • Customer Experience Management – CXPA Framework
  • CX101 Foundation (2 Days Training Program)
  • Associate Program (3 Days Training Program)
  • Practitioner Program (5 Days Training Program)
  • Certified Customer Experience Professional (CCXP) Exam Preparation (either as
    add on to Practitioner, or as a standalone 2 day primer)
  • CX Development Hubs
  • CX Center of Excellence Setup